All content on these pages are related to the latest supported release of the Horizon Integrator client.

Synergy Enterprise HRM

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Exact

Application:

Synergy Enterprise HRM

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Horizon Integrator:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Screen popping is only supported with the asp.net version of Exact Synergy which will pop a webpage.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

Horizon Integrator v3

References

  1. Synergy Enterprise HRM (Product Website)
  2. Exact (Manufacturer Website)